Enhanced Change Management Functionality to the IR/ISO Process

In 12.1 and 12.1.2, Oracle has introduced long awaited improvements to the Internal Requisition/Internal Order (IR/ISO) process…

Continue Reading 2 comments May 29th, 2010

Does Oracle provide approval capabilities?

Well, it depends. Generally speaking, Oracle provides capabilities to integrate approvals within your business process. However, depending on the module and transaction these capabilities can vary. As an Order to Cash expert, I want to bring some clarity to what the out-of-the-box approval capabilities are within the Quoting and Order Management modules, then go into some of the enhancements I’ve implemented in the past to improve the functionality in some of these areas.

Continue Reading 4 comments February 19th, 2009

R12 Order Management – What’s changed?

Good question. I’m in the process of figuring this out myself. However, here are a few things I do know based on my research and my recent R12 engagement…

Continue Reading 9 comments September 11th, 2008

Implementing Export Compliance in Oracle

In the United States there are numerous international embargo laws in place that restrict U.S. based corporations from selling to countries that are deemed a threat by the government. Cuba, Iran, and North Korea are all examples of countries which no one in the U.S. can conduct business with. These laws can change often depending on the political atmosphere or whoever happens to be in office, making it difficult for organizations who sell or distribute products globally to not only adhere to the laws, but to also adapt their audit procedures when a change to policy occurs.

Continue Reading 4 comments May 30th, 2008

Tax on Freight & Special Charges in Order Management

One of the fundamental flaws in Oracle Order Management (OM) is the inability to include tax on freight and special charge modifiers that are setup in Advanced Pricing (QP). There’s just no way to do it out of the box. Even if you use the Oracle suggested work around, which is to add freight as a line item to a sales order, it’s still a manual process and defeats the purpose of being able to include and calculate freight automatically the way you can through a charge modifier.

Continue Reading 21 comments February 29th, 2008

Interfacing Oracle to Your Legacy WMS – A Good Idea?

Over the years I’ve been involved with several Oracle implementations where the decision was made to retain the existing warehouse and inventory management systems in place of Oracle WMS. Perhaps your organization had made a similar decision knowing that the existing warehouse solution was best suited for your operations. Not to say that Oracle WMS is the best warehouse management solution out there – because it may very well not be. In fact, it may be true that your Legacy inventory system is the best fit for your business. Not only may it be the best fit, but keeping the existing system in place also eliminates any risk involved in changing the systems of what can be a fragile inventory and shipping operation. In other words, if it ain’t broke, don’t fix it – right?

Continue Reading 1 comment January 10th, 2008

Collecting Credit Card Information in OM Without iPayment

Up to 11.5.9, it was impossible to utilize the credit card functionality and secure fields unless you also implemented iPayment. Oracle iPayment is the module which screens and processes credit card transactions through Order Management (OM). While this is a nice package for clients who process high volumes of credit card payments, it’s not cost effective for the rest who may process credit cards on occasion and prefer to use an offline processor. So at the time you had two options; either fork up the money to buy the iPayment module, or process and store the transactional information offline and enter the prepayment manually in the system.

However, as of recently, Oracle has offered a patch (5192725) which allows for the use of the credit card fields in OM without the need to install iPayment. The application of this patch alone is not enough, as there are other tweaks that need to take place to make it all work. At any rate, I take this as a great act of generosity on Oracle’s part – it’s not often they provide us the choice to implement a module!…

Continue Reading 7 comments August 24th, 2007

Shipping without Transacting Inventory in Oracle

From an Oracle prospective, when I say “Shipping without Transacting Inventory”, I mean just that – being able to add a line item to the sales order in Order Management, following through with the pick release and shipment confirmation like a normal inventory item, but avoiding the inventory transactions that result from the shipment…

Continue Reading 13 comments August 1st, 2007

Complex Shipment of Manufactured Goods

There’s nothing that Oracle Shipping Execution can’t handle. Well, almost nothing…

Continue Reading 17 comments August 17th, 2006

A Truly Global Pricing Strategy

So you work for a global corporation. Your company has operations in the US, Canada, Europe, Asia Pacific, Latin America, etc. The marketing division for your company states that they offer products and services at competitive prices – but do they really know? And while offering competitive prices, your company also states that margins are realized to the max at a global scale – but can they prove this? What are they basing their marginal goals on? And are these goals consistent across your organization globally?

These can be tough questions to answer depending on the pricing policies your company enforces. Surprisingly, many of today’s global corporations still manage pricing of their products and services independently at a regional level. Even companies that are running a global ERP system have implemented their pricing strategy in this fashion…

Continue Reading 3 comments July 28th, 2006

An Analysis of Oracle Order to Cash Implementations

The Diebold and Stryker projects are both representative of the large-scale, global Oracle implementations for Deloitte Consulting. As leading manufacturers within their respective industries, unique requirements would need to be met that would test the limitations of the Order to Cash (OTC) process from a functional, technical, and performance prospective. The Order Management module, a major hub to the OTC process in Oracle, was one of the more challenging modules to implement for both projects…

Continue Reading 5 comments July 20th, 2006

Oracle Order to Cash Basics

If you want a high-level overview of Oracle Order to Cash, check out this deck.

7 comments July 20th, 2006