Telesales Quoting to Order Management – Extension to Convert Attachments from Quote to Order

While both applications have evolved to become very powerful tools, I’ve always been amazed about how drastically different the Telesales and Order Management applications have become. You would think that the Telesales quotation screens and the OM order entry screens would have some similarities – maybe even the same application interfaces since the data is so similar. But the reality is that like most Oracle modules, Telesales and Order Management were each independently developed by separate teams several years apart from each other. This leads to the obvious inconsistencies in how each module behaves from a user prospective and discrepancies in how Telesales interfaces to OM in the quotation to order process…

Continue Reading 9 comments December 15th, 2006